Casino Crown Perth
Casino Crown Perth

Crown Perth is Western Australia's only land-based casino, open around the clock for table games and pokies.

Casino Crown Perth Australia - What To Know Before You Go

One Floor, All Games

Gaming at Crown Perth

Crown Perth sits along Great Eastern Highway in Burswood, right on the Swan River, a bit out from the CBD. It is the only licensed land-based casino in Western Australia, so if you are chasing a full-scale casino floor in this state, this precinct is where you end up. The complex runs around the clock, seven days a week, with short shutdowns on Christmas Day, Good Friday and ANZAC Day, all kicking in from 3am.

The gaming floor is large and can feel even bigger on a busy night. You are looking at roughly 2,500 electronic gaming machines spread over about 75,000 square feet, plus somewhere close to 350 table games. Pokies sit alongside roulette, blackjack, baccarat and a mix of poker-style tables. On a quiet weekday afternoon you usually find an empty machine without fuss, but on Friday and Saturday evenings those high-traffic tables fill up and waits are normal.

You must be at least 18 years old to enter any gaming area. Security can ask for ID at the door or later on the floor, so carry photo ID that actually matches your face. Dress standards are enforced - neat casual is usually fine, but very casual gear can get knocked back.

FeatureDetail
AddressGreat Eastern Highway, Burswood WA 6100
Phone+61 8 9362 7777
Toll-Free1800 556 688
Opening Hours24/7 (limited closures on public holidays)
Gaming MachinesApprox. 2,500
Table GamesApprox. 350
Minimum Age18 years

Getting Around the Floor

With a venue this size, it takes a bit to work out where everything sits. The layout is not impossible, but if you walk straight in and head for the first table you see, you will probably miss a lot of the floor.

Most people come in through the main casino entrance off Great Eastern Highway. You can also enter through the internal walkways from Crown Metropol, Crown Promenade or Crown Towers if you are staying in one of the hotels. Those paths drop you straight into the central gaming areas without stepping out into the weather.

If you think you might play more than just a quick session, it is worth stopping at the rewards desk close to the main entrance. That is where you sort out a player card. The card tracks play and can be linked to offers across the resort - not only gaming, but hospitality and accommodation benefits as well.

Cashier cages are scattered around the floor rather than hidden away in one corner. That is where you turn cash into chips, cash in chips or deal with a deposit account if you have one set up. You do not have to carry everything around; just remember where you last saw a cage when you want to cash out.

Before you sit at a table, take a second to read the sign with the minimum bet. Limits move around depending on the time of day and how busy it is, with lower stakes more common during day sessions and off-peak nights. It saves the awkward moment of sitting down then realising the minimum is higher than you planned.

The pokies and other EGMs are grouped by style and denomination. Overhead signs point you towards different sections, so if you are chasing a certain type of machine it is worth looking up instead of doing laps. Ticket-in, ticket-out is standard on the machines, so you will be dealing with printed vouchers rather than buckets of coins.

When you are done playing, you can redeem those TITO tickets at a self-service terminal, or walk them to a cashier cage and take cash. Either way, do it before you leave the building for the day, so you are not stuck later wondering where that last ticket ended up.

VIP services sit slightly aside from the standard queues. Premium players and anyone dealing with larger deposit account arrangements generally go through that desk, which operates under a different process to the main cashier line.

If you have never been before, timing matters. A first visit mid-week is usually calmer: the crowd is thinner, table limits are generally softer, and you have more room to wander around and figure out where everything is without people brushing past you every few steps.

Payment Methods on the Floor

How you move money around inside Crown Perth is shaped by the Casino Control Act 1984 (WA). It is not just venue policy; there are clear rules on what is allowed. For everyday players, cash is the most straightforward option. You hand over notes at the cashier cage, get chips for the tables, and when you are finished, you walk away with cash or chips that you then cash in.

EFTPOS terminals are placed across the property, but they sit under tight restrictions. You can draw out cash using a debit card, up to a limit set by the venue and regulation. The transaction is treated as a cash withdrawal, not a direct gambling payment, and the staff do keep that separation in how it is processed.

Using a credit card straight for gambling is not permitted under WA law. You cannot buy chips with a credit card on the floor, and you cannot use it for direct betting payments. There are narrow, regulator-approved exceptions for certain premium international programs, but those do not apply to normal play.

Some regulars use a deposit account with Crown Perth. If you have set one up in advance, you can send funds by electronic transfer to that account, then access the balance through the casino once you are on-site. Cheques are also handled through the cashier cages, including travellers’ cheques and cheques drawn from other casinos, though the staff will explain any clearance steps if needed.

For non-domestic premium players in specific commission-based programs, there is a possibility of a credit facility, subject to approval by the regulator. That is a fairly narrow category and runs under separate conditions, so it should not be confused with day-to-day access to credit for regular visitors.

Payment MethodAvailableNotes
CashYesMain option for most patrons
EFTPOS (debit card)LimitedCash withdrawal only, not directly for gaming
Credit cardNoProhibited under Casino Control Act 1984 (WA)
Deposit account (electronic transfer)YesMust be pre-established with Crown Perth
Cheques / travellers’ chequesYesProcessed at cashier cage
Premium credit facilityConditionalNon-domestic premium players only, regulator-approved

If you are planning a visit, it is worth deciding how you will pay before you arrive. That usually means:

  1. Working out how much cash you are comfortable taking in.
  2. Checking your daily debit card withdrawal limit with your bank.
  3. Choosing whether a deposit account makes sense if you play often.

Payment Methods

  • Visa

    Visa

  • Apple pay

    Apple Pay

  • Maestro

    Maestro

  • Paypal

    PayPal

  • Skrill

    Skrill

  • Mastercard

    Mastercard

  • Neteller

    Neteller

Crown Perth: Pros and Cons

Pros

  • Western Australia’s only licensed land-based casino, meaning no competing venue divides the gaming crowd or the floor space
  • Roughly 2,500 electronic gaming machines and close to 350 table games under one roof, across approximately 75,000 square feet of gaming floor
  • Open 24 hours a day, seven days a week, with closures limited to short windows on Christmas Day, Good Friday and ANZAC Day

Cons

  • Crown Perth and associated entities were found not suitable to hold the casino licence by the Perth Casino Royal Commission in March 2022, citing serious governance and AML failures, including apparent money laundering through Riverbank bank accounts between 2013 and 2019
  • Credit and debit cards cannot be used directly for gaming under the Casino Control Act 1984 (WA), with EFTPOS on the floor restricted to obtaining cash up to set limits rather than wagering directly
pros and cons of Casino Crown Perth

Beyond the Casino Floor

The casino is only one part of Crown Perth. The whole complex runs as a resort with accommodation, food, bars and entertainment layered around the gaming areas. On-site there are three hotels - Crown Metropol Perth, Crown Promenade Perth and Crown Towers Perth - all connected internally to the casino and other venues. Each sits at a different price point and style, from more relaxed through to high-end stays.

Across the property, there are over thirty places to eat and drink. Quick meals, cafes, bars, and full-service restaurants sit side by side, which makes it easy to step off the floor for half an hour, grab a bite, then head back if you feel like it. Some visitors come mainly for the dining, with gaming more of a side trip.

Crown Perth also runs a nightclub, theatre spaces, two ballrooms and a convention centre. Concerts, corporate events, award nights, and conferences often run at the same time as regular casino trade, so on some nights the whole precinct feels more like an entertainment hub than just a venue for pokies and tables.

For those flying in from interstate or overseas, the set-up works almost like a contained precinct. Once you check into one of the hotels, you do not really need to leave for food or entertainment unless you want to see the rest of Perth. Getting there is straightforward: plenty of road access, taxi and rideshare drop-off points, and Burswood train station on the Armadale line sitting within walking distance. From the resort, the Perth CBD is only a short trip away.

Licensing and Regulatory History

Crown Perth has operated under a casino gaming licence since it opened on 30 December 1985. That licence sits under the Casino Control Act 1984 (WA) and is currently held by Burswood Nominees Ltd, part of the Crown Resorts group. Oversight rests with the Gaming and Wagering Commission of Western Australia, which monitors casino operations, licensing for staff and general compliance with state gaming rules.

The regulatory picture changed sharply in March 2021 when the Perth Casino Royal Commission was set up. After extended hearings and investigations, its final report, tabled in March 2022, found that Crown Perth and some related Crown entities were not suitable to hold the casino licence at that point in time. The Commission highlighted serious compliance failures, including apparent money laundering through Riverbank accounts over several years between 2013 and 2019.

The Royal Commission also criticised how the GWC and the relevant state department had approached their role, saying they failed to act as a modern and vigilant regulator. Those gaps were seen as part of the reason the breaches were able to occur and continue.

Instead of recommending immediate cancellation of the licence, the PCRC set out a remediation path. An independent monitor was appointed to oversee changes over roughly two years, tracking how Crown Perth responded to the 59 recommendations laid out in the report. Crown Resorts publicly accepted those findings and committed to bringing in all of the suggested changes, including stricter anti-money laundering and counter-terrorism financing measures.

By July 2025, the Western Australian Government stated that Crown Perth had met the requirements to be considered suitable again to retain its casino licence. No suspension or cancellation was imposed, but the venue now operates inside a tighter governance structure, with closer and ongoing oversight by the Gaming and Wagering Commission and related state bodies.

Contacting Crown Perth

If you need to get hold of the casino or the broader resort, the main switch number is +61 8 9362 7777, and there is a toll-free line at 1800 556 688. The official website, crownperth.com.au, carries current information on gaming promotions, dining schedules, hotel bookings and event calendars, and is usually the first stop for practical details.

For anything involving gambling regulation itself, concerns about how the casino is operating, or questions linked to responsible gambling rules, contact sits with the Gaming and Wagering Commission. You can reach them via email at [email protected] or by phone on (08) 6551 4805. Their office is based at Level 2, 140 William Street, Perth WA 6000.

Support around gambling harm is not left to chance. Responsible gambling tools are available on-site at Crown Perth and through state services. These include:

  1. Self-exclusion arrangements that block access to the gaming areas for a set period.
  2. Deposit limits on approved gaming-related accounts.
  3. Referrals to counselling or support services for anyone asking for help.

These measures form part of Crown Perth’s compliance commitments following the Royal Commission outcomes. They are built into how the venue is meant to operate, not optional add-ons that sit off to the side.